Sydney technical writers
with a proven track record

There are plenty of techwriters out there who’ll do a passable job. Not many will do a GREAT job though. We do…


  • Caltex
  • Appliances Online
  • Honeywell
  • Siemens
  • MYOB
  • Toyota
  • Virgin
  • NSW Department of Community Services (DOCS)
  • Landis+Gyr
  • Citect
  • CareerOne
  • Driver Easy


  • Online help (context sensitive user documentation), printed manuals, whitepapers, procedures, training materials, ebooks & demo video scripts
  • Single-sourcing, print management & localisation management
  • Information architecture, wireframes, user interaction design, flowcharts & diagrams
  • Writing from scratch, editing, interviewing, planning, research, project & team management, style guides, templates & work practices
  • Basically any technology or complex process – from SCADA to accounting software to nanotechnology
  • We also do a lot of technical copywriting

Meet our

technical writers

Silver Pistol actually has its roots in technical writing. Our director, Glenn, worked as a Technical Writer and Documentation Development Manager in the software world, for 9 years, before moving into copywriting in 2002. And in the years since, he’s worked on countless techwriting projects. So naturally, the rest of the team has similar leanings.

See some samples of our technical writing

Take a look at the techwriting samples below, or check out our full portfolio to see if we’re the technical writers you’re after.

I just wanted to send you a quick thankyou for all the outstanding work that you have done in producing the user documentation for the release of our software. My employees and customers have both commented to me personally that they have found the documentation to be extremely helpful in both guiding them in using the product and grasping the difficult underlying concepts.

Dr. Tim O'Neill Picture Dr. Tim O'Neill


We found the documents very thorough and comprehensive and were extremely impressed with the work. Thanks to Glen for a job well done!

Vanessa Dix Picture Vanessa Dix

Senior Producer,

Thank you for all of your patience and the great work you did for us. You were so easy to work with and accommodating of all our issues, and you did a great job of translating what we needed into an end product!

Allana Christie Picture Allana Christie

Director Operations, Community Services NSW

Want a
technical writing quote?

If you’re after a techwriter with years of industry experience, email us for a quote.